I asked Jacob to get the manager for me while I sent rest of group to seats. Theatre board wasn't even showing IT, just said welcome.
Seats are nice, especially in the Bid D theater. Screens and sound sytems just as good as any other. Bathrooms are always clean, staff is hit or miss on how freindly they are. My biggest issue is the price. Ticket prices are on the high end side of what I feel is normal. If they dropped them by $1 or $1.50 I'd be very happy to pay it. However when it comes to the concession stand prices, they are through the roof. I'm not one to promote breaking the rules, but if you were to smuggle in your own candy and drink, I wouldn't hold it against you
He went above and beyond. I thanked him & made sure to get his name just for this review. No name tags so no clue who manager was.
I bought 4 tickets early for a matinee of IT. Go in 30 minutes early to get good seats & popcorn which was cold & drinks which are not good flavored because it's one of those mixed syrup & drink machines. I've never found one that didn't give odd taste because all flavors & sodas come out same opening. 3 people told us our movie was in theatre as ticket said. Nope.
She never spoke or talked to me. That is a horrible manager. I understand some people avoid conflict like the plague. I wasn't angry or loud, just an unsatisfied customer. She couldn't handle an easy customer complaint, she has no business in management. Promote Jacob.
This is the second time my outing was ruined because of the terrible website did not have accurate movie times or even the correct movie offered. I will not bother again with this theatre. Such an easy thing to do, post the correct times and movies.
Will give another try because of Jacob, will not order tickets early again.
I'm not the "let me speak to the manager" type but when 2 people, not counting original ticket girl point us to wrong place, I'm done.
The bathrooms were clean, inside was clean...and that's really the only thing good I can say...popcorn was cold and stale, drinks and food were insanely overpriced. I mean who wants to pay almost $8 for a large coke? We literally spent $24 on just a large popcorn and two large cokes. Not too mention the ticket cost which was already over $10 a piece, in all we spent $46 and that was just for two adults. We could hear the other movies over the movie we were watching, and the picture quality in some areas of the movie, like in a close up of something on the screen, would blur a tad bit. However the seats were pretty comfy lmao
Jacob is the only reason I can give this high of a review.
Bless his heart he asked if he could try to help me 1st. Sweet & brave of a minimum wage employee to try with a visibly frustrated if still smiling customer.
When I told him my issue, he waved me closer to her on a register. He told her what happened & suggested a course of action. She did not look at me one time during the whole exchange. She had to actually make an effort to not look at me because I was that close. She gave him permission to do as he suggested then kept ignoring me even though Jacob had gestured politely toward me at the beginning.
We ended up with subpar seating. I wouldn't care if we literally hadn't been told by 2 staff that our tickets were correct when directly asked and 1 didn't even look at them when she said it.
I guess it could've been worse, but it definitely could've been way better.
I soon found out why he was trying to handle it, manager had no desire to do that key part of her job.
This theater is terrible! They won’t give me my stub points when I use a MoviePass card. The manager told me it was a corporate thing. however, it works fine in Chattanooga or any other AMC in the country. If this theater had a kiosk it wouldn’t even be an issue. I would just pay for the ticket myself at the kiosk and not have some employee take my points off.
Amc Bradley Square 12 is a US Movie Theater based in Cleveland, Tennessee. Amc Bradley Square 12 is located at 200 Paul Huff Parkway, Cleveland, TN 37312, USA.
Please contact with Amc Bradley Square 12 using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Amc Bradley Square 12 opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.