Always a great job an even better no wait this time!
Look at those crooked lines my daughter could have done better . The finger nail photo is what I ask for the middle finger on my big toe and the rest of them solid and this crooked line mess is what I got.
Good service. Short wait. Will probably be back.
No wait usually. Great service
Worst service I've ever received in a nail salon. Went here with my sister and mother for a Mani/pedi day and the woman I got started on me LAST and finished me FIRST. Didn't even cut my finger cuticles, got cotton stuck in the polish and didn't even finish painting. I had to find a similar color at home and finish the job. Horrible work, never going here again. Wouldn't even give a star if it was an option.
Well at 1st I wasn't gonna make a post then I got over charges without being told by $15 extra dollars so let word of mouth do what it does! I walked into Bellas & asked very specific questions to the main guy who ask what I wanted. I looked at the charges. $25,$30,& $40. I asked for the Bella spa pedicure for $30 just like that let so they knew for me the price was important. Then when I sat with the lady again I stated I wanted the Bella spa pedi. She ~ok with a nod. Then I stated I need the dead skin off my feet, that's more important than color or anything again ok with nod. After her very quick pedi the bottom of my were still very bad. Another guy ask me about color I said I am still deciding. He walks off & so did she. Another salon tech sitting there I said I don't mean to offend but do they not do a great job on dead skin it a still really bad? I had mentioned the razor she said that's illegal. (I get it at other salons all the time) We have never had a complaint & I mentioned getting it at a near salon she said that's why we passed health inspection & they prolly didn't . They put a lotion on ... walks away. Then she said to sit in a cream .. He put it on sat 2 min he used the grader again. Better but still not as good as the place I normally go with the razor but I didn't say that. I just said ok at that point. They trying to make me feel bad about wanting what I came to pay for. Long story short I showed him color he pulls another guy from the back to paint my nails so 3 ppl later. I have rough feet & my polish lines are beyond crooked... I just don't say anything bc I know it isn't gonna help. He tried to grab my arm to help me out of the chair in a rough way I sat no I'm fine I got it. Mind you I never have a tone or are rude. So I end up walking myself to the dryer & turning it on for myself sitting there. I finally ask them would you like to take my payment? She said yeah id be glad to take your money. Comes back had charges my card for $45... I said I ask for the Bella for $30 She goes to the guy and said something comes back and said that is the charge bc 3 colors. Mind you take the same amount of polish to cover the toe. And the fact what I ask for was only the big toe to be painted like that and the rest to be solid color. Not once did anyone of the 3 tech's or the white woman tech i had asked the questions to and who took my payment ever mention a higher price. So I say they never mentioned a price increase any of the 3. I saod 1st I don't feel like they were done good. And now I'm paying more. She says I'm not sorry that's what it is. That's a guy we just bring in when we are busy.. So not even a real tech. They were not even 5 ppl in the whole place. I said calmly well that's a deal break for me bc I usually tip $10 & That's even more than my tip. She say ok have a blessed weekend. And walks away. What is that? No! You have to be upfront about price. You don't just increase the price without saying something. That's bad business . There is a reason the place is dead. I signed the receipt and put no tip across the tip area and the only reason I signed was bc I was afraid they would write in what ever they wanted. I would suggest everyone skip this place and go to Angel Nails or Zen! Picks of what I ask for and I actually got. I do want to mention I had also ask the 1st lady not to cut my toe nails bc those who know me Mark knows I like an long and she cut them all very small... Very bad experience. Really great example that they think they can do what they want and blame the communication barrier. Don't have a business in the US if you can't understand English! That simple!
Will never go again!
Bella Nails Spa is a US Hair Care Studio based in Cleveland, Tennessee. Bella Nails Spa is located at 870 25th St NW, Cleveland, TN 37311, USA.
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