We were told it would be $20 dollars each to have our hair dried and curled and then when it came time to pay the price was double, almost triple the amount. One stylist had told us the price and made our appointment with another stylist as she was not available that day. When asked about the price discrepancy at time of payment, we were told simply that yeah, she should have told us the price would be different but failed to tell us and that basically it didn’t matter and we would not be getting our money back. Upon leaving a review on their Facebook page, they began calling me classless and immature and that the review was harassment. They continued to make false allegations and use entirely unprofessional responses. I thanked them for their time and said I would be taking action further and they threatened me with their lawyer.
Overall, it was false advertising and not handled well. We would not have made the appointment if we had known the true price. This salon is not professional.
My picture I showed was completely ignored. I paid for a high quality hair salon and did not get the look or the experience for the price. Had to come back again. Which was more money, to still hate my hair...
Laurin is da-bomb! She will go out of her way to understand your desire of hairstyle. Whether you understand what you mean or not lol! She has tried and true patience and a sweet energy to match. Give her a shot!
I have curly hair that not everyone knows how to style and cut. Love what Ashley has done with my hair. She is great! Colored and highlights; she will do what you request. Highly recommend her.
Rouge is the BEST in Cleveland! You will not find a salon this nice is Chattanooga. So I am happy to drive a little further to get the best service! The salon is so inviting! The ladies did an outstanding job decorating! I have been to Ashley on and off for over 10 yrs. After visiting a few places I am now confident that I will NEVER go to another salon! (Unless it's to follow her!) I am so very please with my new hair! It's amazing what Ashley can do with color! I feel like a new lady. I have received more compliments on my hair this week than ever! Thank you so much! I cannot wait to return!
Rouge Beauty Lounge Boutique is a US Hair Care Studio based in Cleveland, Tennessee. Rouge Beauty Lounge Boutique is located at 90 N Ocoee St, Cleveland, TN 37311, USA.
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